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Pediatric clinic software — the child in the record, the parents in the loop, the front desk calm

In a pediatric clinic the patient is a child — but the one who calls, books, approves and asks the questions is the parent. The phone never stops ringing, siblings arrive together, and every visit spawns a follow-up: a check, a prescription, a document. Levion is a general clinic management system that adapts to this work through visit types, custom fields and intake questionnaires — without forcing a new workflow on you.

Last updated: 2026-08-13

Levion · Clinic calendar

How Levion fits a pediatric clinic's day

• The patient is a child, the contact is the parent

  The record is opened for the child, and communication runs with the parent: messages via email, SMS and WhatsApp go out only on the documented consent of the parent or guardian — and every message is kept on the record.

• An intake questionnaire parents fill in advance

  A digital intake questionnaire goes out to the parents before the first visit — medical background, sensitivities and contact details are already in the record when the family walks in, with no clipboard forms in the waiting room.

• Siblings — each child in their own record

  When a family arrives with three children, each child has a separate record of their own: each one's history, files and notes are kept apart — while communication with the same parent runs neatly from every record.

• Follow-ups that don't slip

  Per-patient reminders with priority, assignee and done-status: a scheduled check-up or a follow-up after an illness are examples — the clinic defines its own rules. No child is forgotten between visits.

• Parents see everything in the app

  The trilingual patient app shows the parent the upcoming appointments and the preparation instructions for every visit — in Hebrew, English or Russian, whichever suits the family.

• A calm front desk even when the phone won't stop

  Enquiries from new families are recorded as leads — who called, when and what the need is — and every outgoing message sits in one unified outbox. The front desk answers in order, and no family gets lost.

A patient record that adapts to a pediatric clinic

Levion has no separate "pediatric module" — it has a flexible patient record you assemble to fit: custom fields the clinic defines (health fund, sensitivities or educational setting are examples), notes with staff visibility levels, and categorized patient files with drag-drop upload — growth summaries the clinic writes, referral letters and lab results parents bring, stored in order in one place. Prescriptions are produced with the built-in generator straight from the record, and every action lands in an append-only audit trail, in line with Israel's Amendment 13.

Communication with parents — consent first

Email, SMS and WhatsApp channels are built in and operate on documented consent — when the patient is a child, the consent is given by the parent or guardian — activated for your clinic during onboarding. A reminder before a visit, preparation instructions or an update about a change — everything is sent from the record and stays documented in it.